Last Updated: October 13, 2026
By accessing or using the website, forms or communications provided by TMS Greenwich (“TMS Greenwich,” “we,” “our” or “us”), you agree to be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our website, forms or communications.
TMS Greenwich is a mental health practice in Cos Cob, Connecticut, offering NeuroStar® TMS therapy, medication management and related services.
When you opt in to receive SMS messages from us, you may receive transactional, informational and service-related messages. These may include discovery call confirmations, appointment reminders, scheduling updates, responses to your inquiries and other operational messages related to your care.
You agree to use our website, forms and communications only for lawful purposes and in accordance with these Terms. You agree not to use them in any way that violates applicable law, interferes with the proper operation or security of our website or systems, impersonates another person or entity, transmits malicious code, spam or harmful content, collects information from our website without authorization, or submits false or misleading information.
Information provided on our website and in general communications is for informational purposes only and is not medical advice, diagnosis or treatment. Always consult a qualified healthcare provider about your individual situation.
Submitting an inquiry, requesting a discovery call, completing a website form or communicating with TMS Greenwich does not create a provider-patient relationship. That relationship begins only after an evaluation and intake with one of our providers.
If you are experiencing a mental health crisis, call or text 988. In an emergency, call 911.
By providing your mobile phone number and opting in, you agree to receive SMS messages from TMS Greenwich.
These messages may include transactional, informational and service-related communications, such as discovery call confirmations, appointment reminders, scheduling notifications, responses to your inquiries and other operational messages. Where you have provided separate consent, we may also send marketing messages, such as practice updates and educational information.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors and service providers, such as customer service, technical support, CRM platforms or message delivery providers, is permitted only as necessary to provide those services. SMS opt-in data and consent will not be shared with third parties.
Message frequency may vary based on your interactions with us. Message and data rates may apply for messages sent to you from us and to us from you. If you have questions about your text messaging or data plan, please contact your wireless provider.
You can cancel SMS communications at any time by replying STOP to the phone number from which you received our messages. After you send STOP, we may send a confirmation message that you have been unsubscribed. You will no longer receive SMS messages from us unless you opt in again.
If you need assistance, reply HELP or contact us at (203) 769-1365.
Carriers are not liable for delayed or undelivered messages. Opting out of SMS communications does not affect other forms of communication unless separately requested.
Consent to receive SMS messages is not a condition of receiving services.
You must be at least 18 years of age to submit information through our forms or to consent to receive SMS communications from us. A parent or legal guardian may contact us on behalf of a minor.
If you submit information on behalf of another person, you represent that you are authorized to provide that information and to communicate on their behalf.
You agree that information you provide through our website, forms, phone calls, SMS messages, emails or other communications is accurate and complete to the best of your knowledge.
Submitting a contact form or requesting a discovery call does not guarantee appointment availability, eligibility for a particular treatment, a particular provider or any particular outcome. Eligibility for treatment is determined by our providers after an evaluation.
Insurance coverage varies by plan. We verify benefits before your first appointment when requested, but final coverage decisions are made by your insurer. You are responsible for any copays, deductibles, coinsurance or non-covered charges according to your plan and our payment policies, which are provided during intake.
All content, features and functionality on our website, including text, graphics, logos, photographs, images, designs, videos and layout, are owned by TMS Greenwich or its licensors and may be protected by copyright, trademark and other intellectual property laws. You may not copy, reproduce, distribute, modify, republish or commercially use content from our website without our prior written permission, except as permitted by applicable law. NeuroStar® is a registered trademark of Neuronetics, Inc.
Your use of our website, forms and communications is also governed by our Privacy Policy.
Treatment results vary from person to person and depend on many factors. TMS Greenwich does not guarantee any particular result. Testimonials, patient stories and statistics shared on our website are provided for informational purposes only and are not a promise that similar results will be achieved.
Our website and communications may involve third-party platforms and tools, including scheduling tools, CRM platforms, email and SMS providers, analytics providers and video platforms. We do not control and are not responsible for the availability, policies, security, content or performance of third-party platforms or services. Your use of third-party services may be subject to their own terms, conditions and privacy policies.
Our website, communications and general informational materials are provided on an “as is” and “as available” basis to the fullest extent permitted by applicable law. We strive to provide accurate and useful information, but we do not guarantee that website content will always be complete, current, uninterrupted, secure or error-free.
To the fullest extent permitted by applicable law, TMS Greenwich shall not be liable for indirect, incidental, special, consequential, exemplary or punitive damages arising from or related to your use of, or inability to use, our website, forms, communications or third-party platforms. Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
To the fullest extent permitted by applicable law, you agree to indemnify and hold harmless TMS Greenwich and its owners, employees, contractors and agents from claims, losses, liabilities, damages, costs or expenses arising from your misuse of our website, forms or communications, your violation of these Terms, your violation of applicable law or your violation of third-party rights.
We may suspend, restrict or terminate access to our website, forms or communications if we reasonably believe that a user has violated these Terms, attempted to interfere with website security or operation, submitted fraudulent or misleading information, or engaged in unlawful conduct.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Connecticut, without regard to conflict of law principles.
We reserve the right to modify or replace these Terms and Conditions from time to time. Any updates will be posted on this page with a revised “Last Updated” date. Your continued use of our website, forms or communications after updated Terms are posted constitutes acceptance of the revised Terms.
If you have questions about these Terms and Conditions, please contact us:
TMS Greenwich
399 East Putnam Avenue, 2nd Floor, Suite 1, Cos Cob, CT 06807
Email: GreenwichTMS@gmail.com
Phone: (203) 769-1365
For questions specifically related to SMS communications or SMS consent, please contact us at (203) 769-1365.
Dedicated to helping you feel like you again with FDA-cleared NeuroStar® TMS Therapy in a calm, private Cos Cob office.
Copyright © 2026 TMS Greenwich. All rights reserved. Individual results may vary.
Sackeim 2020 (NeuroStar Outcomes Registry): 83% and 62% are clinician-rated CGI-S results, patient-rated rates were lower. Dunner 2014: 12-month follow-up with continued medication and TMS retreatment available. Individual results may vary.
